IICRC Carpet Cleaning Technician Class – English

To understand cleaning…
​you must first understand the product — CARPET.

You will learn about the four primary synthetic fibers and how they are extruded, dyed, and spun into yarns before being sent to tufting machines or looms. Wool is a beautiful and luxurious product but can be a nightmare for the uninformed. Learn the proper pH, temperatures, and techniques specific to wool.

Improper installation can cause problems for the cleaning technician. You will learn the important areas of the CRI 105 Installation Standards and how they can protect you from claims that arise after cleaning.

Cleaning chemistry bears more of a resemblance to washing your clothes than to the Periodic Table and atomic structure you suffered through in high school chemistry. The similarity is that if you use the wrong chemistry, you will have poor results. Demonstrations of cleaning chemistry will simplify the subject.

Learn the Secrets Pros Use


You will learn the secrets spot and stain professionals use before you leave the class. Knowing how to use deodorization technology as well as the benefits of properly applied protectors can be profit builders and a route to “wowing” your customer. What is encapsulation? We’ll discuss what it is, the different types of equipment options for “encapping” and why you should consider adding this very profitable process to your arsenal of products and methods.

Five Principles of Cleaning


You will learn the five principles of cleaning along with the five most popular cleaning methods. With a thorough knowledge of the technical aspects in hand, you will be taken step-by-step through a complete residential cleaning job. The class ends with a chapter dealing with specialty problems and detailed solutions to each.

Carpet Cleaning Technician Class ​(CCT 2 days)​

What You’ll Learn…

  • Identifying carpet fibers
  • Spot and stain removal
  • Choosing the most appropriate cleaning method
  • What is encapsulation and what are its benefits
  • How understanding chemistry can simplify your job
  • How to clean stain-resistant carpets
  • How to properly apply protectors and deodorizers
  • Solutions to the ten most difficult cleaning challenges
  • This course guides you step by step through every facet of professional carpet cleaning for beginners and experienced professionals

This course has been approved for (14) IICRC CECs.


Meet Your Trainer: Jeff Cutshall

He started his carpet and upholstery cleaning journey over 40 years ago. He began working for a large national franchise right out of high school. He has enjoyed working in many facets of the cleaning industry as an employee, a manager and a successful business owner.

He is currently teaching five different classes and has been instructing, consulting and traveling internationally as a public speaker for over 25 years. He is bilingual and has also taught classes in Spanish. He continues to study language and cultures and volunteers his time in working with refugees.

In addition to his teaching and consulting work, Jeff and his wife Rachelle have been operating their commercial carpet cleaning business in Kansas City for over 21 years. In this is rapidly changing industry, he loves to continually experiment with a variety of cleaning methods, procedures and new products. Jeff is enthusiastic about sharing his knowledge and expertise with his students.

Because of his passion for teaching, Jeff wants to ensure that his students have the most rewarding educational experience. He has devoted himself to making sure the virtual classes are just as fun and interactive as any live class.